An Open Letter to Microsoft
Dearest Microsoft, We have been the best of friends for many years. I have built my career around your technologies, been an advocate for your software, shared information on your hardware and participated in your MVP program (twice!). It is out of this deep appreciation for you that I write to you today. I just purchased the Surface Pro 3 - and I love it - but that is not what this letter is about. Your store (microsoftstore.com) could use a revamp.. The deficiencies as I see them are primarily with the customer specific pages, once the customer is signed in. The view on the primary page and the order page is not in a grid as one might expect when supplying this type of information nor is it laid out in a manner easily read, in fact the page is so poorly designed that if you have three orders with 3 items each you have to actually go to the next page to see the third order, I can't imagine the difficulty if someone had 10 or more orders. Not only is the view challeng